Welcome to Kaniksu Health SERVICES,
How can we help you?

Picture
​

Your path to wellness starts here
COVID-19 Updates
Updated -05/20/20
​Over the last few months, many patients may have missed an important wellness exam, regular diabetes monitoring, dental care, or mental health appointment.  As the state of Idaho begins its phased return to normal, KHS has begun a responsible "re-opening" of all its services. This includes treatment for patients whose care has been postponed.
Additionally, we have, and will continue to, follow CDC guidelines and take the following precautions to keep both staff and patients safe as they enter the clinics:
  • Exam rooms will be cleaned and sanitized between every patient.
  • Staff will wear appropriate Personal Protective Equipment at all times.
  • All social distancing guidelines will remain in place.
  • Patients and staff will be screened upon entrance to buildings for COVID-19 symptoms and have their temperature checked.
  • Wearing of masks or cloth face coverings is required of all patients.
  • Patients will either be asked to wait in their vehicles for their appointment, or in our waiting rooms which have been set up for appropriate social distancing.
  • Our waiting rooms will be sanitized throughout the day.
  • Patients will be screened by phone for COVID-19 symptoms before in-office appointments.
  • Patients are strongly encouraged to come alone to their appointment to limit the number of people in the office at any one time. Minors or other patients requiring assistance will be allowed one visitor. The visitor will be screened the same as a patient.
The phase-in of services will continue to expand during the next months, with a focus on stringent measures to protect patients, staff and the community from COVID-19, including keeping well and sick patients separated.  As we return to our new "normal" in healthcare, we will remain flexible in meeting the needs of our patients in the safest way possible.  We encourage those patients who are uncomfortable coming into a clinic, or are in a high risk category, to call to discuss whether a telehealth appointment is right for you. 
​
As we move forward, we will continue to adhere to the recommendations put forth by state and national agencies, including the CDC, so that we are up-to-date on any new rulings or guidance that may be issued, especially during this rapidly changing pandemic.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe. To make an appointment, please call your local clinic, or visit us at kaniksuhealthservices.org.

Thank you for making KHS your healthcare home. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

*** Please note that our above guidelines are in line with the State of Idaho’s plan for phased reopening (https://rebound.idaho.gov/stages-of-reopening/):

Please note that Kaniksu Health Services is not a COVID-19 public testing facility.  We are only able to perform tests for current KHS patients who meet testing criteria.

For local testing resources, please call the Panhandle Health District at (877) 415-5225

Additionally, we are unable to provide any return to work notices for employees.  Please follow these CDC guidelines for when to return to work if you are sick.  https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html
 
For the most up to date information about COVID-19 in Idaho, go to coronavirus.idaho.gov/ 

We thank you for your understanding during this time of extra care and precaution. ​
Telehealth
Kaniksu Health Services is committed to protecting the health and safety of our patients, staff, and community.  As such, we fully support the order to shelter in place; however, healthcare is an essential service and all of our clinics will stay open to serve our communities. 
 
In an effort to do our part to help slow the spread of COVID-19, Kaniksu Health Services is pleased to announce that we are now temporarily offering telehealth appointments for certain appointment types.

What is Telehealth?
Telehealth is the use of telecommunication technologies (i.e. a phone, computer, handheld device) to evaluate, diagnose and care for patients at a distance for approved medical or behavioral health visits.  Telehealth is appropriate for many primary care and follow-up visits. 
 
Why Telehealth?
Telehealth allows providers to remotely monitor patients, as well as conduct appointments such as routine patient checks, medication refills, and Annual Wellness Visits - all without person-to-person contact. 
You can do the visit from anywhere that you feel offers you enough privacy, and connectivity (cell reception, wifi, etc).  Telehealth also lets you see your provider while managing your many other responsibilities.
 
How do I pay for Telehealth?
Your visit will be billed to your insurance, just like any other visit.  Added bonus, many insurance companies are waiving co-pays over the next several months for all telehealth appointments. 
 
If you want to know if a telehealth appointment is right for you, contact your clinic at:
Ponderay, (208) 265-6252
Priest River, (208) 448-2321
Bonners Ferry, (208) 267-1718
Sandpoint Pediatrics, (208) 265-2242
​Waiting on hold makes no sense. Just point and click to access the KHS Patient Portal to simply and securely message your provider, request appointments, view lab results, and more.
Always on the go?  Download the Patient Portal app to your smart phone and stay connected 24/7
For iPhones:  https://itunes.apple.com/us/app/nextgen-patient-portal/id1165589210?mt=8
For Android:  https://play.google.com/store/apps/details?id=com.nextmd.nextgenpp

Welcome to YOUR healthcare home

Kaniksu Health Services is a Federally Qualified Community Health Center whose mission is to provide quality  affordable and accessible care.  Serving the residents of Bonner and Boundary counties, with clinic locations in:
  • Bonners Ferry
  • Ponderay
  • Priest River
  • Sandpoint Pediatrics
  • Sandpoint VA Clinic
Our goal is to help you and the people you love most stay healthy or return to good health.  Since our first family health center opened in 2002, Kaniksu Health Services has provided our patients with timely, affordable and quality care; because to us, they are not just people in a waiting room.  They are part of our family.
Our services are open to everyone, including those facing barriers elsewhere, such as the uninsured, migrant and seasonal farmworkers, those living in rural areas, and the homeless. We accept most insurances including Medicaid and Medicare.  A Sliding Discount Program is available for those meeting income guidelines.

Language services are available in all clinic locations.  Medically trained interpreters are available via phone to assist patients with their healthcare questions.  
​
A  provider is available 24/7 for emergency consultation.  ​
(208) 265-6252 Ponderay
(208) 267-1718 Bonners Ferry
(208) 265-2242 Sandpoint Pediatrics
(208) 448-2321 Priest River
(208) 263-0450 VA Clinic


    Have a comment or question?  Leave feedback here and a KHS staff member will get back to you the next business day. 
    THIS UN-SECURE E-MAIL IS NOT FOR DISCUSSION OF PATIENT MEDICAL ISSUES AND BY LAW WE CANNOT RESPOND TO ANY SUCH REQUESTS.   IF YOU HAVE QUESTIONS REGARDING YOUR HEALTH, PLEASE SUBMIT THEM DIRECTLY TO YOUR PROVIDER USING THE SECURE PATIENT PORTAL (CLICK LINK TO BE REDIRECTED TO THE PATIENT PORTAL),
    ​OR CALL US AT 208-263-7101.   IF YOU HAVE A MEDICAL EMERGENCY, PLEASE CALL 911 OR YOUR LOCAL EMERGENCY CONTACT PHONE NUMBER.   ​
Kaniksu Health Services is a member of the
Kaniksu Health Services is nationally recognized as a Patient-Centered Medical Home and a FTCA Deemed Facility
Kaniksu Health Services is recognized as a
Kaniksu Health Services is a FTCA deemed health center
Kaniksu Health Services an FTCA Deemed facility.  This health center receives Health and Human Services (HHS) funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health related claims, including medical/dental/behavioral health malpractice claims, for itself and its covered individuals​.
The Federally Supported Health Centers Assistance Act of 1992 and 1995 granted medical malpractice liability protection through the Federal Tort Claims Act (FTCA) to HRSA-supported health centers. Under the Act, health centers are considered Federal employees and are immune from lawsuits, with the Federal government acting as their primary insurer.  More information is available here: http://www.bphc.hrsa.gov/ftca/about/index.html